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Delivery Policies: All orders are sent by post.

Estimated delivery: Between 7 and 15 business days. Track the delivery time and status using the tracking code provided by the store's system. Products will be returned to the sender after three unsuccessful delivery attempts. Reshipment will only be made upon payment of a new shipping fee.

Exchanges and returns: You can exchange or return the product if you are not satisfied or if it is defective, up to 15 days after receipt, as long as the product is in the same condition and contains the same items as the original purchase. The store is not responsible for defects caused by the delivery service, only production defects.

Cancellation: You can cancel your purchase up until the time the package and autograph are prepared.

Refund: Full refund will be issued if the purchase is cancelled up until the time of autographing and packaging. After this stage, a partial refund will be issued. Refunds follow the rules and deadlines of the systems that manage the payment method used by the store and the customer.

For commissions/orders of original art, the cancellation and refund of the purchase does not imply the shipment of the product in its production stage at the time of withdrawal.

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© Mario Cau, 2015-2025. All rights reserved.

The characters represented in the arts are © and ™ of their respective authors.

No part of the website may be reproduced for sale or distribution for commercial gain nor may it be modified or incorporated into any other work, publication or website either in electronic form or transferred to any other website without the express permission of the author.

Pieces Visual Solutions and Storytelling

Dr. Guilherme da Silva, 53, apt 92 - Campinas - SP

ZIP Code 13015-028

11.737.713/0001-59

551999731751

contact email

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