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Delivery Policy: All orders are shipped via the Postal Service.

Estimated delivery time: Between 7 and 15 business days. Track the delivery time and status using the tracking code provided by the store's system. Products will be returned to sender after three unsuccessful delivery attempts. Reshipment will only be made upon payment of a new shipping fee.

Exchanges and returns: You can exchange or return the product if you are not satisfied or if it is defective, up to 15 days after receiving it, provided that the product is in the same condition and contains the same items as the original purchase. The store is not responsible for defects caused by the delivery service, only manufacturing defects.

Cancellation: You can cancel your purchase up until the moment the package is prepared and the autograph is received.

Refund: A full refund will be issued if the purchase is canceled before the autograph and packaging stage. After this stage, a partial refund will be issued. The refund follows the rules and deadlines of the systems that manage the payment method used by the store and the customer.

For commissions/orders of original artwork, cancellation and refund of the purchase does not imply shipment of the product in its production stage at the time of cancellation.

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© Mario Cau, 2015-2025. All rights reserved.

The characters depicted in the artwork are © and ™ owned by their respective authors.

No part of this website may be reproduced for sale or distribution for commercial gain, nor may it be modified or incorporated into any other work, publication, or website, whether in electronic format or transferred to any other website, without the express permission of the author.

 

Pieces Visual Solutions and Storytelling

Dr. Guilherme da Silva, 53, apt 92 - Campinas - SP

ZIP Code 13015-028

11.737.713/0001-59

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contact email

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